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Mystery Customer joins MSPA

Mystery Customer has recently become a member of the MSPA.  By doing so we agree to abide by the code of professional standards and ethics agreement set by the MSPA.

“The MSPA is dedicated to improving service and promoting excellence in the mystery shopping industry. A fundamental aim of the Association is to ensure that standards are maintained. To improve the value, reputation and stimulate the use of mystery shopping services, it is important that information about mystery shopping services is accurately communicated to both the business community and the public at large, while complying with applicable government laws, regulations and ordinances”. -

As a shopper with Mystery Customer, we would like you to read and understand the code of ethics that the MSPA sets for shoppers. You will not be required to sign the documentation and send it to us.

The code of ethics can be viewed here

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